(661) 877-6512 firstname.lastname@example.org
To use my well-versed network knowledge, time management skills, cost efficiency expertise, leadership ability and company dedication to perform all administrative tasks in a thorough and effective manner.
Oversee operations of the Mastering Lab, Sysadmin and Help Desk Technicians that service a staff of 200 for fast paced QA Facility. Manage Data Hub & connectivity for QA and developers located around the planet. Monitor Aspera Transfers globally and correct any issues. Administer Bug Tracking Software and associated connectivity requirements for several customers. Solve escalated end user, server, software and network issues. Manage Active Directory, Exchange 2003 - 2010, Windows DNS, WSUS, Virus, Backup Exec, Avaya Phone System. Responsible for reviewing and approving all IT purchases.
Managed Active Directory, Exchange 2003, Windows DNS, Patches, Virus updates, back ups and restores when required. Solved user end desktop issues, server issues, software and network issues. Deployed RAID Solution and created mapped network drives for ease of Back Ups.
Managed 180 Windows 2000 – 2003 servers. Administrated 700+user network for corporate offices and laboratories. Maintained and followed up on company wide trouble tickets using a nation wide ticketing system. Responsible for 24 X 7 uptime of a Clustered Exchange 2003 Environment, MSSQL 2000 Clustered Environment, EMC SAN array and forward facing websites using IIS. Optimized GenifaxÕs Fax to Desktop solution. Administered RIM services for 200 users. Administered 120+ Xerox & HP printers using Windows Print Services.
Managed 150 Windows 2000 – 2003 servers and associated networks located around the globe. Administrated 200+user network for corporate offices and call center. Responsible for maintaining 1000+ users, worldwide. Responsible for pricing, purchasing and deployment logistics for all servers, software and networking equipment. Managed NOC and staff of 4 Network Technicians. Maintained and followed up on company wide trouble ticketing system. Established LAN-to-LAN connections with offsite vendors and employees working from home using a Cisco VPN Concentrator 3000, Cisco 831 – 871 routers or Cisco•À½s VPN Client. Managed Windows Clustered and Load Balanced Environments. Responsible for 24 X 7 uptime of a Clustered Exchange 2003 Environment, MSSQL 2000 Clustered Environment, Clustered SAN array in addition to a server farm of 10 Windows Terminal Servers that serve various mission critical applications. Evaluated, negotiated pricing for and configured 2 NetApp appliances running CIFS, NFS, Snap Mirror and Snap Restore for our Indiana based DR center. Established Backup policy. Implemented Backup Strategy using Veritas Backup Exec 10d and offsite media archive. Evaluated and deployed a RIM server that hosts 40+ Blackberry devices. Evaluated and implemented Genifax Fax to Desktop solution that is integrated into Active Directory. This system is currently being used for all outgoing faxes and selected high volume incoming fax boxes.
Responsible for installing, configuring and maintaining 80+ UNIX servers for several internet-based companies that supplied mission critical services. Ensured maximum uptime. Responsible for a variety of Unix Sys. Admin. Tasks including Apache configuration, DNS management, file management, troubleshooting network routing issues, system hardening, load balancer configuration and maintenance. Experienced in shell scripting and have had to troubleshoot Perl & PHP Scripts. Instrumental in the move of Web-Based products to an offshore location by creating install scripts for web servers, creating a DNS schema based on new IP ranges, installing and configuring the servers at the offshore co-location facility and assuring that the switch from the US based products to the offshore based products occurred with minimal downtime.
Primary responsibilities included domain account creation and maintenance; data back up and restores, server construction, maintenance, hardware upgrades and troubleshooting of workstations for corporate offices and 200+ workstation call center. Remained as the on call supervisor 24 hours a day. General responsibilities encompassed that of DHCP administration and occasional SQL administrative duties. Projects have included development and implementation of company-wide trouble ticket notification system, construction of expansion at second location including collection and submission of estimates. Supervised and assisted in construction throughout its progression, self-installation of all CAT-5 wiring and phone lines. Personally trained all necessary staff on the installation of network infrastructure components. Developed plans for a redesign of the entire network staff area, hired competent work force to see construction through to its fruition.
Maintained management responsibilities of POC (Point Of Contact) staff; assisted in assignment of company-wide work requests, became primary contact and responsible party for specialized infrastructure projects. Promoted to Windows NT Network Administrator in November 1999.
Primary functions focused on the monitoring of servers and transactions, building and maintenance of Windows NT workstations. Assigned to position of Lead POC and thereafter, delegated duties between 3 shifts of subordinates, created work schedules for myself and staff and controlled inventory. Cabling duties included that of the network and phone systems.
REFERENCES AVAILABLE UPON REQUEST